A: Yes — we’ve made some upgrades to enhance your experience, so the “Merse Wellness” app is no longer in use. Simply download the current “Merse Wellness Spa” app for smoother browsing and simpler bookings.

A: Memberships are looked after by our in-spa team. The app is your go-to for booking wellness experiences with ease — but when it comes to membership questions, we prefer to connect with you in person.

Yes — you’re able to manage your bookings directly in the app, anytime it suits you.

A: If you’ve visited us before, just tap ‘Account’ on the bottom right of the app and sign in using your existing details. New to Merse? Creating an account takes just a moment — and it’s all done within the same spot.

A: Yes — all payments are processed securely through encrypted systems, so your details are always protected.